ES 2024

Factory fit-and-finish issues: door seal whistles at speed, dashboard rattle took three dealer visits to fix, paint imperfection on boot lid. Disappointing for this price. Car should have been right first time.

1,200-mile round trip with two kids and a dog. Boot swallowed everything, rear space genuinely comfortable, fuel stops infrequent. Kids slept most of the way. Ultimate endorsement.

Reliability has been below the brand's reputation. Two dealer visits in the first year for issues that shouldn't exist on a new car. Interior quality also doesn't match the asking price.

Cannot recommend. Transmission issue, electrical fault that stranded me, engine warning light dealer cannot diagnose. Every visit takes a week. I had high expectations. Avoid.

Mid-spec was the sweet spot. Heated seats, wireless CarPlay, blind-spot monitoring all standard. Build quality honest and durable. No showiness, just exactly what I needed.

Excited at purchase, reality more subdued. Positives: generous space, good fuel economy. Negatives: touchscreen freezes, rear wiper smears, lane-keeping too aggressive. Not bad but needs polish.

Sceptical when I ordered — playing it safe rather than exciting myself. A year in, genuinely impressed. More refined than expected, seats comfortable on long trips, nothing unexpected has gone wrong.

45,000 miles, zero mechanical issues. Tyres wearing evenly, everything works as day one. Resale value holding up brilliantly. The definition of a reliable long-term proposition.

Nervous buying without testing more alternatives but after 18 months: not a single unplanned shop visit. Safety features have intervened twice on the motorway. Comfortable on long journeys, easy to park. Everything you want.

Fourteen months, more time at the dealer than my driveway. Turbo failed at 8,000 miles, infotainment blank at 11,000 miles, persistent vibration they cannot locate. First and last experience with this brand.